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Mildura Rural City Council acknowledges the Traditional Custodians of the land, which now comprises the Mildura Rural City municipality. We pay our respects to Elders past and present and celebrate and respect their continuing cultures and acknowledge the memories of their ancestors.
Privacy Policy
Privacy Policy
This site is owned and operated by the Mildura Rural City Council using software licensed from Social Pinpoint. For details on how the Mildura Rural City Council collects and protects your personal information, refer to their Privacy Policy below. For details of how Social Pinpoint may access personal information, please refer to Social Pinpoint’s Privacy Policy.
This privacy statement explains how Mildura Rural City Council protects and uses your personal information and data. We respect your privacy and endeavour to ensure your privacy is maintained when providing information electronically. For information about the collection and use of personal information by the Mildura Rural City Council in general, please refer to our Privacy Policy.
Mildura Rural City Council’s Privacy Policy
This statement sets out information relating to personal information collected on the Your Say Mildura Rural City Council website. Council is committed to protecting your personal information.
Website Links
Council provides links to websites outside of the Council service that members of the public may find useful. These linked sites are not under the control of Council. Council is not responsible, and accepts no liability for those linked websites or the conduct of organisations operating them. Before disclosing your personal information on any website other than the Council’s one, Council advises you to examine the terms and conditions of using those other websites.
Privacy Statements
When you browse Your Say Mildura Rural City Council, the system automatically collects information for statistical purposes such as the following and some of the information is also required to enable the Your Say Mildura Rural City Council website to communicate with your computer:
- server address
- domain name (eg: com, net, gov, au, etc)
- date and time and
- directories and files accessed.
Personal information may be collected over Council’s Your Say Mildura Rural City Council website such as for example when you create an account, identify yourself when using particular pages, or provide feedback through various activities and interactions on the site. For more information about how Social Pinpoint may access and use this information, please refer to Social Pinpoint's Privacy Policy.
The types of information collected may include:
- your name
- email address
- username
- profile picture
- phone number
- your IP address
- user-agent string
- other unique ID numbers
- social network account IDs
- physical address, postcode, or other locational attributes
- demographic information such as age, gender, etc.
- your place of work
- information about your preferences and interests
- your recorded thoughts, ideas, opinions, etc. as expressed by you. This may include sensitive information if you provide political opinions.
In instances where personal information is collected, Council only collects the personal information on its website that you voluntarily tell Council (or in rare instances are obliged by law to tell Council, although not necessarily via its website). The purposes for collecting such personal information will be the purpose that is indicated on, or apparent from, Council’s Your Say website in each specific instance.
Council may use information collected in order to:
- allow you to access the site
- respond to your enquiries
- detect and rectify fraud or other behaviour that violates any terms of use
- lodge service requests with Social Pinpoint
- comply with our contractual or legal obligations and resolve any disputes that we may have
- monitor sites to ensure adequate safety and security
- conduct de-identified research, analytics and business development
- improve our site
- if other required or authorised by law.
Personal information may also be collected and accessed by Social Pinpoint to internally analyse and improve their software. Please refer to Social Pinpoint's Privacy Policy for more information.
Council will store personal information collected from its website on secure servers protected in controlled facilities and/or in other internal controlled facilities.
Only Council and its members, employees and agents will use personal information collected on Your Say Mildura Rural City Council unless the law authorises or requires otherwise.
Access to personal information
If you would like to access, update, correct, complete or delete the personal information that the Mildura Rural City Council is holding about you, you are welcome to make these requests by emailing Council at website@mildura.vic.gov.au
Complaints
If you have any further privacy queries, or you have a problem or complaint, please contact us at website@mildura.vic.gov.au
Further Information
For more information about privacy issues in Victoria visit the Privacy Victoria website.
Terms of Use
The following Terms and Conditions govern the use of Your Say (“the site”). The software platform is owned by Social Pinpoint Pty Ltd and operated by us, Mildura Rural City Council.
By accessing and using this site, you are choosing to accept and comply with the Terms presented throughout this agreement as well as the Privacy Policy and Moderation Policy. These Terms apply to all visitors and users of this site. Linked sites, affiliated services or third party content or software have their own Terms that you must comply with. If you disagree with any of the Terms presented in this agreement, you may discontinue using the site immediately.
If you are under 18 years old, please ensure that your parent or guardian understands and accepts these Terms and Conditions (including the Privacy Policy and Moderation Policy).
What are the conditions with a user’s account?
While using the site, you must not violate any applicable laws and regulations. It is our duty to protect the confidentiality of content you provide on our site in accordance with our Privacy Policy. When you create an account with us, you must always provide us with accurate information. Failure to provide accurate information violates the Terms, which may result in immediate termination of your account on our service. You are responsible for protecting your own password you use for this site and for any activities done under that password. Unauthorised use of your password or account must be immediately reported to us. In some cases, we or our agents may require access to your user accounts to respond to technical issues.
We are not responsible for the content on the site that has been provided by the users of the site. Any content posted by you is subject to the rules of our Moderation Policy. Your contribution to the site may be edited, removed or not published if we consider it inappropriate (refer to Moderation Policy). Contributors should also be aware that their posts may remain online indefinitely. Where practical, you may choose not to identify yourself, deal with us on an anonymous basis or use a pseudonym.
What do we require from our users?
You must understand and agree that, without limitation:
- all information, data, images and other materials are the sole responsibility of the person from whom the content originated;
- you are prohibited from advertising or offering to sell or buy any goods and services
- you cannot transmit Content that contains software viruses or programs designed to change or destroy the functionality of any computer software or hardware; or
- you cannot collect or store personal data about other users of the site
- you cannot impersonate any person or entity, including without limitation to a City of Greater Bendigo representative
- you cannot interrupt or interfere with the site or servers or networks connected to the site
- you cannot attempt to gain unauthorised access to the site or other use accounts
Can your account be suspended or terminated?
We may terminate or suspend access to your site and/or account immediately, without prior notice, including without limitation if you breach the Terms. We may immediately deactivate or delete your account and all the related files and information in your account. After your account has been terminated, the content you have posted may also remain indefinitely on the site.
If you want to terminate your own account, please send an email to website@mildura.vic.gov.au
Governing Law
These Terms shall be governed in accordance with the laws of Victoria, Australia, without regards to its conflict of law provisions.
Indemnification
Mildura Rural City Council, its subsidiaries, affiliates, officers, agents, licensors and other partners are not responsible for any loss, liability, claim, or demand, including legal fees, made by any third party due to or arising from a breach of this agreement and/or any breach of your representations and warranties set forth above.
What content do we own?
This website contains the copyrighted material, trademarks, patents, trade secrets and other proprietary information (“Intellectual Property”) of Mildura Rural City Council and its suppliers and licensors. Mildura Rural City Council owns and retains all proprietary rights in the intellectual property. All intellectual property in the content of this site including without limitation to text, software, source code, pages, documents and online graphics, photographs, sounds, audio, video and other interactive features are owned by or licensed to us.
Any original content that you submit or post on our site may be made available to the public and allows users to share your content (with the end user acknowledging your contribution) under the Creative Commons Attribution-ShareAlike 4.0 Australian License.
Except for Intellectual Property which is in the public domain or for which you have been given written permission, you may not copy, alter, transmit, sell, distribute any of the Intellectual Property on this site.
We are not responsible for your communications or dealings, including payment and delivery of goods or services, with a third party found via our website. Any loss or damage incurred from those communications or dealings are solely between the user and the third party.
Disclaimer and Warranties
Users must agree that you use of the site is at your own risk. We make no warranty that the site will meet your requirements or be uninterrupted or error-free. Any material that the user downloads through the site is done at their own risk and are responsible for any damages to their computer system or loss of data.
What happens if these Terms change?
We reserve the right, at our sole discretion, to modify or replace these Terms at any time without notice. The most recent version of the Terms can be seen on this page. By continuing to access or use our site after those revisions become effective, you agree and will comply with the revised terms. If you do not agree to the revised terms, please discontinue using our site.
Contact Us
If you have any questions about these Terms, please contact us at website@mildura.vic.gov.au
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